by Willie Tan | Sep 18, 2025 | Glossary
Dispute resolution refers to mechanisms by which two or more parties resolve conflicts or disagreements arising in business (e.g. breach of contract, payments, partnership issues, intellectual property, employment). In Singapore, these can happen through litigation...
by Willie Tan | Sep 12, 2025 | Glossary
Defamation refers to false statements communicated to third parties that harm the reputation of a person or a business. For business owners, defamation is more than a legal issue—it can damage relationships with clients or investors, decrease trust, hurt sales, and...
by Willie Tan | Sep 12, 2025 | Glossary
Debt financing is when a business raises money by borrowing: from banks, financial institutions, or other lenders. The borrower agrees to repay the principal plus interest, under agreed terms. Unlike equity financing (selling shares), debt financing lets owners retain...
by Willie Tan | Sep 8, 2025 | Glossary
Customer Relationship Management (CRM) solutions integrate strategy, process, and systems to centralize customer data, optimize sales pipelines, automate marketing, and personalize service. In Singapore’s competitive market, CRM is vital for SMEs aiming to scale...
by Willie Tan | Sep 8, 2025 | Glossary
Cost of Goods Sold (COGS) represents the direct cost incurred to produce the goods sold by a company within a period. As a cornerstone of financial performance, COGS helps track profitability, inform pricing, and optimize inventory use—crucial insights for...
by Willie Tan | Sep 8, 2025 | Glossary
Corporate governance (CG) refers to mechanisms, policies, and structures through which a company is directed and controlled. Contrary to popular belief, good governance isn’t the preserve of large listed corporations—it’s equally critical for SMEs, particularly in...
