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Articles and insights.

October 15, 2026
After an unsuccessful tender, review the personal data in the bid file against the purposes that still require it. Keep records needed for a genuine continuing business or…
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October 15, 2026
A company should not move a course attendance list into a sales campaign simply because it already has the file. Review what information was collected, the purpose explained…
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October 15, 2026
A temporary bookkeeper should receive the payroll information and system permissions needed for the agreed assignment, with a clear owner, secure access and a planned end date. Giving…
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October 15, 2026
Before adding a background check to recruitment, a Singapore company should identify what information will be collected, why it is relevant to the role, what the applicant has…
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October 15, 2026
When a customer withdraws marketing consent after paying a deposit, stop the affected marketing activity through the relevant systems and clarify any separate request about the service or…
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October 15, 2026
If your customer’s account shows two different addresses, check what each address represents before using one to escalate an unpaid invoice. A billing address, an individual’s correspondence address…
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October 15, 2026
When a data protection officer leaves while a customer complaint is unresolved, the company should appoint a responsible replacement or interim owner, preserve the complaint file and ensure…
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October 15, 2026
If someone asks for their personal data through a director’s personal email account, the company should route the request to its responsible privacy contact, preserve the original message…
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October 15, 2026
Singapore companies should prepare for a change in registered-office access on 20 October 2026, rather than treating the new arrangement as already effective. ACRA has announced the removal…
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October 15, 2026
Every year, thousands of Singapore companies reach the same point in the annual cycle: the accounts are finished and approved, and then the financial statements have to be…
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