An invoice marked “paid” may be a useful starting point, but the company should be able to show how the supplier was paid and how the amount reconciles. Build a transaction file that connects the approved work, invoice, payment and any adjustments.
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The EDGE scheme reimburses completed activities after expenses are paid in full. As at 15 October 2026, claim submission is not yet open: the official FAQ provides phased opening dates from November and December. Use the preparation period to resolve missing evidence.
List the actual outstanding items
Start with the approved project and supplier account. Record each invoice, payment, credit note and balance. Separate a missing document from an actual unpaid amount. They require different responses: retrieving proof does not settle an outstanding debt.
Where the company pays several invoices together, retain a reconciliation identifying which invoices the payment covers. A bank transfer showing one large amount may not explain the allocation by itself.
Example: two instalments and a credit note
A supplier issues an invoice, receives two instalments and later grants a credit for an undelivered item. The file should show the original amount, credit, payments and resulting balance. Claim preparation should use the supported transaction history, not ignore the credit to preserve the original invoice total.
Connect bank evidence to the supplier
- Invoice and supplier details.
- Payment date, amount and reference.
- The payer and recipient shown in the payment record.
- Allocation where one transfer covers several invoices.
- Credits, refunds, withholding or other adjustments.
- Any discrepancy awaiting clarification.
Use records obtained from the company’s actual accounts. If someone else paid, investigate the arrangement and the applicable conditions rather than presenting it as a direct company payment without explanation.
Ask for missing records with a precise request
Tell the supplier which invoice and transaction need clarification. Request a statement or receipt that reflects what actually happened. Avoid asking for a replacement invoice dated differently or a paid stamp on an amount that remains outstanding.
If a staff member made the payment and left, retrieve the relevant company banking and accounting records through authorised access. Keep personal information and unrelated transactions restricted when assembling evidence.
Review completion evidence separately
A settled invoice does not itself prove every deliverable is complete. Match the transaction file to the approved scope and retain the relevant completion evidence. If an item was cancelled or substituted, check the consequences under the approval rather than treating payment as the only condition.
Hand over a reconciled file to the authorised claimant
Prepare an index, explain any unusual transaction and identify unresolved items. The company’s authorised staff should review the current submission requirements and claim availability for the selected activity. Do not submit a known gap merely because the file looks complete when all PDFs are combined.
Can we treat a supplier statement as the only proof?
Check the required documents and retain the underlying transaction records. A statement does not resolve an unexplained difference from the company’s accounts.
What if the final balance is still unpaid?
Resolve the payment position and claim conditions before submitting. Missing cash payment cannot be repaired by changing a document label.
Related guidance
Read our guides to grant record keeping and accounting for government grants, or explore our business grant resources.
Help with the company’s grant records and contracts
Raffles Corporate Services can help organise supporting records and review the accounting implications of a proposed project. For advice about contractual obligations, we can arrange assistance through our associated law firms. Email [email protected] or WhatsApp +65 8501 7133. Applications and claims must be submitted by the applicant company’s own authorised staff through the prescribed process; our support does not guarantee grant approval.